Flight Centre Travel Group Statement - MH17 read more
The Flight Centre Travel Group (FLT) and its people are deeply saddened by the loss of Malaysia Airlines flight MH 17.
Collectively, our thoughts are with those who are affected by this tragedy.
THE Flight Centre Travel Group (FLT) was this afternoon advised of changes to Malaysia Airlines' booking amendment and cancellation policies, following the tragic loss of flight MH17.
This afternoon's changes mean that the airline will waive booking amendment and cancellation fees for customers travelling up to and including December 31, 2014.
Malaysia Airlines has advised FLT that booking amendment and cancellation requests must be made on or before Thursday, July 24, 2014.
FLT will also waive its amendment and cancellation fees for Malaysia Airlines customers and will continue to work with the carrier to help those who have been affected.
The company has also secured alternative deals with other airlines for customers who now plan to amend their arrangements.
FLT customers who wish to amend or cancel MH bookings are asked to contact their FLT travel consultant as soon as possible.
Where possible, the company's consultants will also endeavour to help other affected travellers.
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